Overview
Phal Pal® is operated by Laser Inspired LLC, a North Carolina-based business in the United States.
This policy explains what information we collect, how it is used, and how it is handled.
Information We Collect
When you interact with this website, we may collect the following information:
Order Information
When you place an order, we collect:
- Name
- Billing and shipping address
- Email address
- Order details
Payment information is processed securely by our payment providers and is not stored on this website.
Contact Information
If you contact us through the contact form or email, we collect:
- Name (if provided)
- Email address
- Message content
Technical Data
We automatically collect limited technical data, including:
- IP address
- Browser type
- Device information
- Pages visited
This data is used for site operation, security, and performance monitoring.
Cookies
We use cookies to support the functionality of this website.
These include:
- Necessary cookies required for shopping cart and checkout functionality (used by WooCommerce)
- Analytics cookies used to understand how the site is used and improve performance (processed locally without third-party tracking)
We do not use advertising or cross-site tracking cookies.
You can manage cookies through your browser settings. Disabling certain cookies may affect site functionality.
How Your Information Is Used
We use collected information to:
- Process and fulfill orders
- Communicate order status and updates
- Respond to inquiries
- Improve website performance and usability
- Prevent fraud and maintain security
We do not sell or rent your personal information.
Third-Party Services
We use third-party services to operate the website and fulfill orders. These may include:
- Payment processors
- Shipping providers
- Website hosting and analytics tools
These services only receive the information necessary to perform their function.
Data Retention
We retain order and customer data for as long as necessary to:
- Complete transactions
- Maintain business records
- Comply with legal obligations
Contact form submissions may be retained for customer service purposes.
Your Rights
You may request to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data (where applicable)
To make a request, contact us at info@phalpal.com.
Security
We take reasonable measures to protect your information, including:
- Secure website infrastructure
- Encrypted transactions (SSL)
- Limited access to sensitive data
No system can be guaranteed completely secure, but we follow standard best practices.
Embedded Content
Some pages may include embedded content (such as videos or images). These external sources may collect data independently in accordance with their own policies.
Changes to This Policy
This policy may be updated as needed. Updates will be posted on this page.
Contact
For questions about this policy or your data, contact:
Laser Inspired LLC
Burgaw, NC, United States
info@phalpal.com
(910) 663-1046